<html><head><meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1"><title>Chapter 34. Analysing and solving samba problems</title><link rel="stylesheet" href="samba.css" type="text/css"><meta name="generator" content="DocBook XSL Stylesheets V1.60.1"><link rel="home" href="samba-doc.html" title="SAMBA Project Documentation"><link rel="up" href="troubleshooting.html" title="Part V. Troubleshooting"><link rel="previous" href="diagnosis.html" title="Chapter 33. The Samba checklist"><link rel="next" href="bugreport.html" title="Chapter 35. Reporting Bugs"></head><body bgcolor="white" text="black" link="#0000FF" vlink="#840084" alink="#0000FF"><div class="navheader"><table width="100%" summary="Navigation header"><tr><th colspan="3" align="center">Chapter 34. Analysing and solving samba problems</th></tr><tr><td width="20%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><th width="60%" align="center">Part V. Troubleshooting</th><td width="20%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr></table><hr></div><div class="chapter" lang="en"><div class="titlepage"><div><div><h2 class="title"><a name="problems"></a>Chapter 34. Analysing and solving samba problems</h2></div><div><div class="author"><h3 class="author"><span class="firstname">Gerald</span> <span class="othername">(Jerry)</span> <span class="surname">Carter</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><tt class="email"><<a href="mailto:jerry@samba.org">jerry@samba.org</a>></tt></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">Jelmer</span> <span class="othername">R.</span> <span class="surname">Vernooij</span></h3><div class="affiliation"><span class="orgname">The Samba Team<br></span><div class="address"><p><tt class="email"><<a href="mailto:jelmer@samba.org">jelmer@samba.org</a>></tt></p></div></div></div></div><div><div class="author"><h3 class="author"><span class="firstname">David</span> <span class="surname">Bannon</span></h3><div class="affiliation"><span class="orgname">Samba Team<br></span><div class="address"><p><tt class="email"><<a href="mailto:dbannon@samba.org">dbannon@samba.org</a>></tt></p></div></div></div></div><div><p class="pubdate">8 Apr 2003</p></div></div><div></div></div><div class="toc"><p><b>Table of Contents</b></p><dl><dt><a href="problems.html#id2959747">Diagnostics tools</a></dt><dd><dl><dt><a href="problems.html#id2959768">Debugging with Samba itself</a></dt><dt><a href="problems.html#id2959894">Tcpdump</a></dt><dt><a href="problems.html#id2959915">Ethereal</a></dt><dt><a href="problems.html#id2959968">The Windows Network Monitor</a></dt></dl></dd><dt><a href="problems.html#id2960285">Useful URLs</a></dt><dt><a href="problems.html#id2960326">Getting help from the mailing lists</a></dt><dt><a href="problems.html#id2960484">How to get off the mailing lists</a></dt></dl></div><p> There are many sources of information available in the form of mailing lists, RFC's and documentation. The docs that come with the samba distribution contain very good explanations of general SMB topics such as browsing.</p><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2959747"></a>Diagnostics tools</h2></div></div><div></div></div><p>With SMB networking, it is often not immediately clear what the cause is of a certain problem. Samba itself provides rather useful information, but in some cases you might have to fall back to using a <span class="emphasis"><em>sniffer</em></span>. A sniffer is a program that listens on your LAN, analyses the data sent on it and displays it on the screen.</p><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2959768"></a>Debugging with Samba itself</h3></div></div><div></div></div><p> One of the best diagnostic tools for debugging problems is Samba itself. You can use the <tt class="option">-d option</tt> for both <span class="application">smbd</span> and <span class="application">nmbd</span> to specify what <a class="indexterm" name="id2959799"></a><i class="parameter"><tt>debug level</tt></i> at which to run. See the man pages on smbd, nmbd and smb.conf for more information on debugging options. The debug level can range from 1 (the default) to 10 (100 for debugging passwords). </p><p> Another helpful method of debugging is to compile samba using the <b class="userinput"><tt>gcc -g </tt></b> flag. This will include debug information in the binaries and allow you to attach gdb to the running smbd / nmbd process. In order to attach gdb to an smbd process for an NT workstation, first get the workstation to make the connection. Pressing ctrl-alt-delete and going down to the domain box is sufficient (at least, on the first time you join the domain) to generate a 'LsaEnumTrustedDomains'. Thereafter, the workstation maintains an open connection, and therefore there will be an smbd process running (assuming that you haven't set a really short smbd idle timeout) So, in between pressing ctrl alt delete, and actually typing in your password, you can attach gdb and continue. </p><p> Some useful samba commands worth investigating: </p><pre class="screen"> <tt class="prompt">$ </tt><b class="userinput"><tt>testparm | more</tt></b> <tt class="prompt">$ </tt><b class="userinput"><tt>smbclient -L //{netbios name of server}</tt></b> </pre></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2959894"></a>Tcpdump</h3></div></div><div></div></div><p><a href="http://www.tcpdump.org/" target="_top">Tcpdump</a> was the first unix sniffer with SMB support. It is a command-line utility and nowadays, it's SMB support is somewhat less then that of ethereal and tethereal.</p></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2959915"></a>Ethereal</h3></div></div><div></div></div><p> <a href="http://www.ethereal.com/" target="_top">Ethereal</a> is a graphical sniffer, available for both unix (Gtk) and Windows. Ethereal's SMB support is very good.</p><p>For details on the use of ethereal, read the well-written ethereal User Guide.</p><p> Listen for data on ports 137, 138, 139 and 445. E.g. use the filter <b class="userinput"><tt>port 137 or port 138 or port 139 or port 445</tt></b>.</p><p>A console version of ethereal is available as well and is called <b class="command">tethereal</b>.</p></div><div class="sect2" lang="en"><div class="titlepage"><div><div><h3 class="title"><a name="id2959968"></a>The Windows Network Monitor</h3></div></div><div></div></div><p> For tracing things on the Microsoft Windows NT, Network Monitor (aka. netmon) is available on the Microsoft Developer Network CD's, the Windows NT Server install CD and the SMS CD's. The version of netmon that ships with SMS allows for dumping packets between any two computers (i.e. placing the network interface in promiscuous mode). The version on the NT Server install CD will only allow monitoring of network traffic directed to the local NT box and broadcasts on the local subnet. Be aware that Ethereal can read and write netmon formatted files. </p><div class="sect3" lang="en"><div class="titlepage"><div><div><h4 class="title"><a name="id2959989"></a>Installing 'Network Monitor' on an NT Workstation</h4></div></div><div></div></div><p> Installing netmon on an NT workstation requires a couple of steps. The following are for installing Netmon V4.00.349, which comes with Microsoft Windows NT Server 4.0, on Microsoft Windows NT Workstation 4.0. The process should be similar for other versions of Windows NT / Netmon. You will need both the Microsoft Windows NT Server 4.0 Install CD and the Workstation 4.0 Install CD. </p><p> Initially you will need to install <span class="application">Network Monitor Tools and Agent</span> on the NT Server. To do this </p><div class="itemizedlist"><ul type="disc"><li><p>Goto <span class="guibutton">Start</span> - <span class="guibutton">Settings</span> - <span class="guibutton">Control Panel</span> - <span class="guibutton">Network</span> - <span class="guibutton">Services</span> - <span class="guibutton">Add</span> </p></li><li><p>Select the <span class="guilabel">Network Monitor Tools and Agent</span> and click on <span class="guibutton">OK</span>.</p></li><li><p>Click <span class="guibutton">OK</span> on the Network Control Panel. </p></li><li><p>Insert the Windows NT Server 4.0 install CD when prompted.</p></li></ul></div><p> At this point the Netmon files should exist in <tt class="filename">%SYSTEMROOT%\System32\netmon\*.*</tt>. Two subdirectories exist as well, <tt class="filename">parsers\</tt> which contains the necessary DLL's for parsing the netmon packet dump, and <tt class="filename">captures\</tt>. </p><p> In order to install the Netmon tools on an NT Workstation, you will first need to install the 'Network Monitor Agent' from the Workstation install CD. </p><div class="itemizedlist"><ul type="disc"><li><p>Goto <span class="guibutton">Start</span> - <span class="guibutton">Settings</span> - <span class="guibutton">Control Panel</span> - <span class="guibutton">Network</span> - <span class="guibutton">Services</span> - <span class="guibutton">Add</span></p></li><li><p>Select the <span class="guilabel">Network Monitor Agent</span> and click on <span class="guibutton">OK</span>.</p></li><li><p>Click <span class="guibutton">OK</span> on the Network Control Panel. </p></li><li><p>Insert the Windows NT Workstation 4.0 install CD when prompted.</p></li></ul></div><p> Now copy the files from the NT Server in <tt class="filename">%SYSTEMROOT%\System32\netmon\*.*</tt> to <tt class="filename">%SYSTEMROOT%\System32\netmon\*.*</tt> on the Workstation and set permissions as you deem appropriate for your site. You will need administrative rights on the NT box to run netmon. </p></div><div class="sect3" lang="en"><div class="titlepage"><div><div><h4 class="title"><a name="id2960258"></a>Installing 'Network Monitor' on an 9x Workstation</h4></div></div><div></div></div><p> To install Netmon on a Windows 9x box install the network monitor agent from the Windows 9x CD (<tt class="filename">\admin\nettools\netmon</tt>). There is a readme file located with the netmon driver files on the CD if you need information on how to do this. Copy the files from a working Netmon installation. </p></div></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2960285"></a>Useful URLs</h2></div></div><div></div></div><div class="itemizedlist"><ul type="disc"><li><p>See how Scott Merrill simulates a BDC behavior at <a href="http://www.skippy.net/linux/smb-howto.html" target="_top"> http://www.skippy.net/linux/smb-howto.html</a>. </p></li><li><p>FTP site for older SMB specs: <a href="ftp://ftp.microsoft.com/developr/drg/CIFS/" target="_top"> ftp://ftp.microsoft.com/developr/drg/CIFS/</a></p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2960326"></a>Getting help from the mailing lists</h2></div></div><div></div></div><p> There are a number of Samba related mailing lists. Go to <a href="http://samba.org" target="_top">http://samba.org</a>, click on your nearest mirror and then click on <b class="command">Support</b> and then click on <b class="command"> Samba related mailing lists</b>. </p><p> For questions relating to Samba TNG go to <a href="http://www.samba-tng.org/" target="_top">http://www.samba-tng.org/</a> It has been requested that you don't post questions about Samba-TNG to the main stream Samba lists.</p><p> If you post a message to one of the lists please observe the following guide lines : </p><div class="itemizedlist"><ul type="disc"><li><p>Always remember that the developers are volunteers, they are not paid and they never guarantee to produce a particular feature at a particular time. Any time lines are 'best guess' and nothing more. </p></li><li><p>Always mention what version of samba you are using and what operating system its running under. You should probably list the relevant sections of your <tt class="filename">smb.conf</tt> file, at least the options in [global] that affect PDC support.</p></li><li><p>In addition to the version, if you obtained Samba via CVS mention the date when you last checked it out.</p></li><li><p> Try and make your question clear and brief, lots of long, convoluted questions get deleted before they are completely read ! Don't post html encoded messages (if you can select colour or font size its html).</p></li><li><p> If you run one of those nifty 'I'm on holidays' things when you are away, make sure its configured to not answer mailing lists. </p></li><li><p> Don't cross post. Work out which is the best list to post to and see what happens, i.e. don't post to both samba-ntdom and samba-technical. Many people active on the lists subscribe to more than one list and get annoyed to see the same message two or more times. Often someone will see a message and thinking it would be better dealt with on another, will forward it on for you.</p></li><li><p>You might include <span class="emphasis"><em>partial</em></span> log files written at a debug level set to as much as 20. Please don't send the entire log but enough to give the context of the error messages.</p></li><li><p>(Possibly) If you have a complete netmon trace ( from the opening of the pipe to the error ) you can send the *.CAP file as well.</p></li><li><p>Please think carefully before attaching a document to an email. Consider pasting the relevant parts into the body of the message. The samba mailing lists go to a huge number of people, do they all need a copy of your smb.conf in their attach directory?</p></li></ul></div></div><div class="sect1" lang="en"><div class="titlepage"><div><div><h2 class="title" style="clear: both"><a name="id2960484"></a>How to get off the mailing lists</h2></div></div><div></div></div><p>To have your name removed from a samba mailing list, go to the same place you went to to get on it. Go to <a href="http://lists.samba.org/" target="_top">http://lists.samba.org</a>, click on your nearest mirror and then click on <b class="command">Support</b> and then click on <b class="command"> Samba related mailing lists</b>. </p><p> Please don't post messages to the list asking to be removed, you will just be referred to the above address (unless that process failed in some way...) </p></div></div><div class="navfooter"><hr><table width="100%" summary="Navigation footer"><tr><td width="40%" align="left"><a accesskey="p" href="diagnosis.html">Prev</a> </td><td width="20%" align="center"><a accesskey="u" href="troubleshooting.html">Up</a></td><td width="40%" align="right"> <a accesskey="n" href="bugreport.html">Next</a></td></tr><tr><td width="40%" align="left" valign="top">Chapter 33. The Samba checklist </td><td width="20%" align="center"><a accesskey="h" href="samba-doc.html">Home</a></td><td width="40%" align="right" valign="top"> Chapter 35. 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